Features & Development - Where does SkillGrader host customer data?

SkillGrader maintains dedicated servers in both Canada and the United States. By default, US customer data is hosted on US-based servers, while Canadian data remains on Canadian servers—unless otherwise specified during the implementation process.

We understand that your assessment data is sensitive, and we take our responsibility to protect it seriously. Our infrastructure is built with a 'security-first' mindset to provide you with a safe and reliable environment for your analytics.

If you would like to verify the hosting location for your specific instance, please submit a support ticket. Our team will be happy to provide those details and answer any further questions regarding your data residency.

You can open a ticket from the main page of the SkillGrader Knowledge base by selecting the "Submit a Request" option on the upper right hand side of the page. Please be sure to include your first and last name as well as the name of the organization you are reaching out from.

Alternatively, you can also email our support email address at [e-mail] to open a ticket.